Versand
Shipping & Fulfillment Policy
We take great pride in ensuring your curated items reach your home safely and promptly. Please review our shipping practices, timelines, and global rates below to understand how your order will be fulfilled.
Order Processing Every item is carefully inspected and securely packaged before it leaves our facility. Please allow 1 to 2 business days for order processing and handling. Orders placed on weekends or national holidays will begin processing on the following business day. Once your order is dispatched, you will receive a formal confirmation email containing your tracking details.
Shipping Destinations & Rates We are pleased to offer global fulfillment. Transit times are calculated from the date of dispatch, not the date the order was placed.
Domestic Shipping (Spain)
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Standard Economy (3-5 business days): Complimentary
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Express (1-2 business days): €3.99
European Union (EU) Includes Austria, Belgium, Bulgaria, and 23 additional member states.
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International Standard (3-5 business days): €6.99
Global & International Includes the United Arab Emirates, Australia, Canada, and 11 additional regions.
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International Standard (3-5 business days): €9.99
Asia Includes Afghanistan, Armenia, Azerbaijan, and 37 additional regions.
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Economy (3-5 business days): €9.99
Africa Includes Algeria, Angola, Ascension Island, and 59 additional regions.
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Economy (3-5 business days): €9.99
Order Tracking Upon dispatch, a tracking link will be sent to the email address provided at checkout. Please allow up to 24 hours for the courier's tracking portal to update with the initial transit scans.
Customs, Duties, and Taxes For orders shipped outside of the European Union, your shipment may be subject to import duties, customs taxes, and administrative fees imposed by the destination country. These additional charges are the sole responsibility of the recipient. We cannot control or predict these fees, as customs policies vary widely from country to country.
Unsuccessful Deliveries & Returned Packages Please ensure your shipping address is entered accurately at checkout. If a package is returned to us due to an incorrect address, refusal to pay customs fees, or repeated failed delivery attempts, we will issue a refund for the cost of the items minus the original shipping fees and any return shipping costs incurred by our carrier.
Contact Us If you require assistance tracking your shipment or have a time-sensitive delivery request, please reach out to our dedicated support team at praesiastore@gmail.com with your order number.